Shipping policy

Shipping Policy

A Real Girl LLC

Thank you for shopping with A Real Girl LLC. We are committed to processing and shipping your order as quickly as possible. Please review our Shipping Policy before placing your order.

Order Processing

All orders are processed within 3–5 business days (excluding weekends and holidays).

During holidays, promotional events, new product launches, or periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you using the email address provided with your order.

Please note that processing time is separate from shipping time.

Shipping Methods

We currently ship through USPS and other trusted shipping carriers when necessary.

Available shipping options and estimated delivery times will be displayed at checkout.

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking information.

Shipping Time

Estimated shipping times begin after your order has been processed.

Delivery times are estimates only and are not guaranteed. Shipping carriers may experience delays due to weather, holidays, carrier volume, or other circumstances beyond our control.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If an incorrect or incomplete shipping address is provided and the package is returned to A Real Girl LLC, the customer will be responsible for paying the shipping cost to have the package reshipped.

If the package is delivered to the address entered during checkout, A Real Girl LLC is not responsible for any loss resulting from an incorrect address provided by the customer.

Tracking Information

Once your order ships, you will receive an email with your tracking number.

It is the customer's responsibility to monitor the tracking information and ensure someone is available to receive the package if required.

Lost, Stolen, or Delivered Packages

Once a package has been accepted by the shipping carrier and marked as Delivered, responsibility for the shipment transfers to the customer.

A Real Girl LLC is not responsible for packages that are:

  • Lost after delivery
  • Stolen after delivery
  • Delivered to the shipping address provided during checkout

If you believe your package has been lost or stolen after delivery, you must contact the shipping carrier directly to file a claim.

Signature Confirmation

Some orders may require a signature upon delivery for security purposes.

If delivery is attempted and no one is available to sign, it is the customer's responsibility to arrange redelivery or pick up the package from the shipping carrier.

Packages returned because they were not claimed or because delivery attempts were unsuccessful will require payment of a new shipping fee before being reshipped.

Returned to Sender

Packages returned to A Real Girl LLC due to:

  • Incorrect or incomplete address
  • Refused delivery
  • Failure to claim the package
  • Multiple unsuccessful delivery attempts

will require the customer to pay a new shipping charge before the order can be shipped again.

Orders returned under these circumstances are not eligible for cancellation or refund.

Shipping Delays

Once an order has been shipped, A Real Girl LLC has no control over carrier transit times.

We are not responsible for shipping delays caused by:

  • Weather conditions
  • Natural disasters
  • Carrier delays
  • Customs processing
  • High shipping volume
  • Holidays
  • Other events outside of our control

Shipping delays do not qualify an order for cancellation or a refund.

Damaged Packages

If your package arrives visibly damaged, please contact us within 48 hours of delivery.

Email arealgirlworld@gmail.com with:

  • Your order number
  • Photos of the damaged item(s)
  • Photos of the shipping box and packaging
  • A description of the damage

Claims submitted after 48 hours may not be eligible for review.

International Shipping (If Available)

International customers are responsible for any applicable:

  • Customs duties
  • Import taxes
  • VAT
  • Brokerage fees
  • Government fees

These charges are determined by the destination country and are not included in your purchase price or shipping charges.

A Real Girl LLC is not responsible for customs delays or additional import fees.

Shipping Policy Acceptance

By placing an order with A Real Girl LLC, you acknowledge that you have read, understood, and agreed to this Shipping Policy.

Shipping times are estimates only and are not guaranteed. A Real Girl LLC is not liable for carrier delays or delivery issues once a package has been accepted by the shipping carrier.

Contact Us

If you have any questions regarding shipping, please contact us:

A Real Girl LLC
Customer Support: arealgirlworld@gmail.com